Director of Case Management

Rutherfordton, NC

Full Time

Healthcare

Mid Level

We are seeking an experienced and compassionate Director of Case Management to lead and oversee our case management department. In this critical leadership role, you will be responsible for ensuring high-quality patient care coordination, effective discharge planning, and compliance with all regulatory requirements. This position plays a vital role in enhancing patient outcomes while optimizing the use of resources across the care continuum.

Key Responsibilities:

Lead and oversee all operations within the Case Management department, ensuring alignment with hospital and regulatory standards.
Develop and implement policies, procedures, and performance improvement initiatives.
Manage departmental resources to ensure financial performance and operational efficiency.
Foster staff development, engagement, and ongoing education to ensure high-quality care and compliance.
Collaborate with multidisciplinary teams to coordinate patient care and meet organizational goals.
Monitor and maintain regulatory compliance and standards of care.
Maintain open communication with staff, leadership, and external partners to drive departmental effectiveness.
Flexibility for scheduling based on operational needs, including potential for holidays, weekends, and on-call responsibilities.

Qualifications:

Education:
- Bachelor’s Degree in Nursing (BSN) required.
- Master’s Degree in Nursing (MSN) or Healthcare Management preferred.
Experience:
- Minimum 10 years of nursing experience.
- At least 3 years of Utilization Review and Case Management experience.
- At least 2 years of leadership experience in a healthcare setting.
Licensure/Certifications:
- Active RN license in New Mexico or a compact state.
- Basic Life Support (BLS) certification required.
Preferred:
- Certification in Case Management (CCM or ACM) is a plus.

Salary & Benefits:

Base Salary: $102,000 - $105,000 annually (depending on experience)
Full suite of medical, dental, vision, and retirement benefits
Paid time off and extended illness bank
Tuition reimbursement and professional development programs
Employee wellness and assistance programs

Additional Information:

This position requires strong leadership, organizational skills, and a commitment to delivering high-quality, patient-centered care.
The Director will play a critical role in driving innovation and operational excellence within the Case Management department.

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Director of Case Management

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